Help Center
Answers to the most common questions about orders, shipping and returns.
Products
Are product images always exactly the same as the delivered item?
Product images are for illustration. Colours may look slightly different depending on your screen. The product description is decisive.
Are size recommendations guaranteed?
No. Size information, fit details and recommendations are guidance only and do not guarantee a specific fit.
What happens if a product is no longer available?
If an ordered product is not available, we will inform you. Payments already made for unavailable products will be refunded.
Are worn goalkeeper gloves covered by warranty?
Statutory warranty rights apply, but normal wear and tear, incorrect care, improper use or damage caused by external influences do not count as defects.